Service
You’ve invested in a quality machine built to provide years of reliable service — whether it’s cutting your lawn, trimming your shrubs, or plowing the lower 40. At Power Place, we feel privileged that you’ve trusted us to help keep your equipment running smoothly and ready when you need it.
Service Guarantee
Since 1983, Power Place has been dedicated to serving New Jersey customers as a trusted source for equipment knowledge, parts, and service. Our philosophy is simple: do the job right the first time. In recent years, we’ve strengthened that commitment by training our technicians to service every brand we carry—so no matter what equipment you own, you’ll always have a reliable place to turn for expert service.
Once your equipment arrives at our facility, we evaluate the level of service required and assign the technician best trained to perform the work. Our technicians take the time to thoroughly inspect each machine and identify potential problems before they become major issues. If additional concerns are discovered, we will contact you and discuss the recommended solutions before proceeding.
Our goal is to repair your equipment efficiently and fairly so it can get back to where it belongs — in your shop, barn, or garage — ready for the work ahead.
Service Pricing
Lawn & Garden and Commercial Equipment
Minimum Diagnostic Fee: $60 (see Service Policies)
Labor Rate: $109.99/hour
($60 deposit required at the time of drop off of all equipment)
Compact Utility Tractors, Front Mowers and Utility Vehicles
Minimum Diagnostic Fee: $139.99
Labor Rate: $139.99/hour
Call our Service Department for maintenance estimates for Gator® Utility vehicles and Utility Tractors.
John Deere 5000 Series Utility Tractors
Minimum Diagnostic Fee: $159.99
Labor Rate: $159.99/hour
Call our Service Department for maintenance estimates for Gator® Utility vehicles and Utility Tractors.
Service Policies
Minimum Estimate / Diagnostic Fee
A minimum diagnostic fee of $60 applies to all Lawn & Garden and Handheld Equipment brought in for evaluation. This fee is separate from any applicable pickup and delivery charges.
Many service requests involve equipment that is not operating properly and requires evaluation to determine the cause of the issue. The $60 diagnostic fee covers the technician’s time and administrative costs required to inspect and diagnose the equipment. Diagnosing a problem often requires the same level of expertise and effort as performing the repair itself.
If you approve the repair estimate, the diagnostic fee will be credited toward the total repair cost.
In some cases, diagnosing the issue may require partial disassembly of components such as engines, transmissions, or other assemblies in order to determine the extent of damage or wear. If a repair estimate is declined after disassembly has occurred, additional labor may be required to reassemble the equipment, which will be billed at our posted shop labor rate of $109.99 per hour.
The $60 diagnostic fee includes up to 30 minutes of evaluation time. If an itemized estimate is requested, or if additional diagnostic time or reassembly is required, additional labor charges may apply at the posted hourly shop rate.
If equipment is transported using one of our delivery vehicles, pickup and delivery charges will apply. Disposal fees may also apply where appropriate.
We believe in complete transparency and want you to fully understand these charges. Our team is happy to answer any questions before service begins. Call: (973)627-8005 | Email: scheduling@powerplaceinc.com
Brands We Service
ARIENS
Bear Cat
Billy Goat
Bobcat
BOSS*
Brinly Hardy*
Briggs and Stratton**
Buffalo Turbine*
Classen
Curtis Cab*
Diamond Mowers
Exmark Equipment
Frontier
Honda Equipment
John Deere
Kawasaki**
Little Wonder
RedMax
Schiller Ground Care
SnowEx
STIHL
Western Plow (for John Deere Gators)
*If sold by Power Place
** Engines Only
Service & Maintenance Plans
Power Place offers Gold, Silver, and Platinum Service and Maintenance Plans, which extends the warranty of your equipment and provides annual maintenance for your machine. Get in touch with our Sales Department for a quote! Call: (908) 534-2837 | Email: sales@powerplaceinc.com
Pickup & Delivery
Pickup
Within 24 hours of submitting your SERVICE FORM, a member of our team will be in touch to review your service request and schedule your pickup.
The night before your scheduled pickup you'll recieve an email and text with your pickup time. (We'll provide you with a two-hour pickup window.)
When your machine is next on the list, you'll get an alert letting you know we're on the way. You can also follow a link included in the email and text, which allows you to track your Driver.
Delivery
When your service is complete, or when your new machine as arrived, a member of our team will call to schedule your delivery.
The day before your scheduled delivery you'll recieve an email and text with your delivery window and a link to track your Driver.
Upon delivery, your Driver will review basic instructions with you on the operation of your equipment and provide you with your final receipt, and/or financing information.
If you have any questions regarding your delivery, contact Scheduling at (908) 698-0240, or email scheduling@powerplaceinc.com
Delivery Rates
Pickup and delivery charges are calculated based on the mileage radius from our Whitehouse Station location. The service zone map is provided for reference purposes only and may not reflect exact boundaries. Customers are encouraged to contact our Service Department to confirm their service zone and applicable pickup and delivery fee. Please note during price spikes of fuel, a temporary fuel surcharge will be added to pickups and deliveries until the price stabilizes.
Call: (973)627-8005 | Email: scheduling@powerplaceinc.com
Class A Lawn Tractor
Pickup & Delivery Fee: $100
Class B Gator® | 1-Series
Pickup & Delivery Fee: $175
Class C CUT | 2&3-Series
Pickup & Delivery Fee: $200
4&5-Series | All Rollback
Pickup & Delivery Fee: $300
Class A Lawn Tractor
Pickup & Delivery Fee: $130
Class B Gator® | 1-Series
Pickup & Delivery Fee: $228
Class C CUT | 2&3-Series
Pickup & Delivery Fee: $260
4&5-Series | All Rollback
Pickup & Delivery Fee: $390
Class A Lawn Tractor
Pickup & Delivery Fee: $160
Class B Gator® | 1-Series
Pickup & Delivery Fee: $280
Class C CUT | 2&3-Series
Pickup & Delivery Fee: $320
4&5-Series | All Rollback
Pickup & Delivery Fee: $480
